At Prestige Living Healthcare, we believe that everyone deserves to feel safe, supported, and connected in their own home — no matter their age or ability.
A Home Care Package is a coordinated package of support services, funded by the Australian Government, and tailored to your individual needs.
It allows you to choose the type of care and services that best suit your lifestyle — with Prestige Living Healthcare as your trusted provider.
There are four levels of Home Care Packages based on the amount of support you need — from basic assistance to high-level care.
Best for: Older adults who need a little help to stay independent at home.
Services may include:
Ideal if you’re still mostly independent, but could use a helping hand.
Best for: Seniors who need regular assistance to manage day-to-day tasks.
Services may include:
Perfect if you or your loved one needs more consistent support, but still wants to stay active and at home.
Best for: People with more complex or frequent care needs.
Services may include:
This level ensures safety, dignity, and stability for those who need more hands-on care.
Best for: Individuals with significant or complex health needs, including advanced age, multiple conditions, or palliative care.
Services may include:
This is the highest level of support available under the Home Care Package program — ideal for those who wish to remain at home with full support.
Your care needs may change over time — and that’s okay.
We can help you:
You’ll never be locked into one level — we’ll evolve with you.
If you or a loved one is starting to find daily tasks more difficult — whether it’s getting dressed, preparing meals, or keeping the home clean — you may be eligible for government-funded support through a Home Care Package (HCP).
👵 Who Is Eligible?
You may qualify for a Home Care Package if you:
You don’t need to be receiving a pension to qualify.
Packages are available to both full-pensioners and self-funded retirees.
To receive a Home Care Package, you’ll need to complete an ACAT (Aged Care Assessment Team) assessment, which is a free, in-person review of your care needs. It helps determine:
ACAT assessments are usually carried out in your home, by a healthcare professional like a nurse or social worker. You’re welcome to have a family member or support person with you.
During your ACAT assessment, they’ll ask about:
It’s not a test — just a caring conversation to understand what support would help you live well at home.
At Prestige Living Healthcare, we can walk you through every step of the process:
Make Every Hour & Dollar Count
Once your Home Care Package (HCP) has been approved, it’s important to know how to get the most out of it. At Prestige Living Healthcare, we’re not just here to provide care — we’re here to help you make the most of your funding in ways that truly support your wellbeing.
Here’s how we help you maximise your package, without the confusion or overwhelm.
Each Home Care Package includes a funding budget you can use for a wide range of services that support your independence. These may include:
Not sure what’s included? We’ll help you understand your entitlements in simple terms.
Your care plan should reflect your needs, goals, lifestyle, and preferences. Together, we’ll sit down and design a care plan that:
We’ll also assign a dedicated care coordinator to support you on an ongoing basis.
You deserve full transparency around where your package funds go. With Prestige Living Healthcare, you’ll receive:
We’ll make sure your budget is being used wisely — not sitting unused.
Your needs may change — and that’s okay. Whether it’s increasing care, switching services, or adjusting your weekly schedule, we’ll work with you to keep your support plan up to date.
You can:
You’re never in this alone. If you’d like your family, loved one, or advocate involved in planning or decisions, we’ll make sure they’re informed and supported too.
