Prestige Living Healthcare aims to provide the most comprehensive in home aged care and disability support services for you and your loved ones, including our family case management program.
Our ongoing care management program is designed to meet your every need in the comfort of your own home.
We’ll go above and beyond to select a caregiver whom you and your family can trust and rely on through every stage of your ongoing care solutions.
Prestige Living Healthcare will pair you with a team of qualified, insured caregivers lead by a Care Designer, who is a Registered Nurse, to look after all aspects of your care and happiness.
Our aged care, disability support services team and your designated Care Designer will be responsible, not only for your initial assessments, but for your continual and ongoing well-being.
You can think of your caregiver as your very own ‘professional relative’ who genuinely cares about your health and cohesiveness of your care.
Prestige Living Healthcare’s aged care and disability support management program ensures your care designer will be with you and support you long after your first introduction.
Your caregiver will assist you in navigating difficult topics and complex issues, compassionately address any emotional concerns you or your loved ones may have, and be with you to select highly qualified amazing care team. Your caregiver will also help you make short and long term care plans for your in home care needs.
Prestige Living Healthcare’s aged care and disability support management program ensures your care designer will be with you and support you long after your first introduction.
If you have had an injury or are a person living with any chronic conditions, your care designer will be in contact with your care facilities, hospital, allied health services and your local doctor.
The care designer is the glue holding everyone together and, as they are registered nurses, you be can rest assured knowing your health providers, family and caregiver will always be on the same page with regards to your care and treatment.
If your family happens to live out of town or are away on vacation at any point, your care designer will ensure they are provided with all the updates around your overall well-being.
They will also check-in frequently to keep your loved ones up to date on your care arrangements and care plan progress to eliminate any extra stress or worry while you are apart.
Open, honest and consistent communication is important to us at Prestige Living Healthcare.
You and your family will have convenient on-going access to our 24/7 Care Services Center. If our Care Designers are busy out in the field, you will always have a person to speak with who knows about your personal case.